Question 1

What does Runwisp do?

Accepted Answer

Runwisp is a focused QC and reporting workflow for small environmental and analytical laboratories. It helps you bring in approved spreadsheet or instrument-export data, keep the method and review context with it, and produce a report that is easier to inspect and explain.

Question 2

Does Runwisp replace our LIMS or instrument software?

Accepted Answer

No. The pilot is a reporting layer, not a replacement for every system in your laboratory. The intended starting point is the workflow and files you already use, including approved CSVs or instrument exports.

Question 3

What data can we use in the pilot?

Accepted Answer

Use synthetic or fully redacted data only. The public demo is synthetic, and the paid pilot keeps that same boundary. Do not upload customer-identifying, confidential, or otherwise restricted data through this acquisition flow.

Question 4

How much does the paid pilot cost?

Accepted Answer

The standardized pilot is $349 per month for one laboratory workspace. It is a monthly subscription with no annual commitment, compliance guarantee, or custom integration included in this offer.

Question 5

What does activation look like?

Accepted Answer

Complete the five-field qualification form at /start and use hosted checkout if the workflow is a fit. After payment is verified, activation covers one laboratory workspace, a synthetic or redacted CSV upload, validation of its columns and values, and confirmation of the method, instrument, batch, and control context before the first report path.

Question 6

What does an audit-ready report include?

Accepted Answer

The pilot report keeps the method, instrument, batch and control details alongside the results and reviewer notes, with the upload and validation context available for inspection. It is designed to be review-ready, not a promise of regulatory compliance or certification.

Question 7

How does self-serve cancellation work?

Accepted Answer

Cancel from the pilot billing or account controls whenever you choose—no call is required. Cancellation stops the next monthly renewal, and access remains available through the end of the current paid month.

Question 8

Do we need a founder or sales call first?

Accepted Answer

No. The paid pilot is designed to be self-serve. The qualification form is the fit check, and the synthetic demo workspace is available before payment. Use the established support path for privacy, security, payment, or unusual workflow questions.

The short version before you start.

Know the boundary, then choose your next step.